Designing safer work around a restaurant robot

An in-lab simulation of a busy lunch hour uncovered reach, interface, cleaning, and food-safety risks around an automated fry station.

Human factors research and recommendations2026
Designing safer work around a restaurant robot project
01

Study

Participants completed fast, repetitive kitchen tasks in a lab simulation. The evaluation combined task analysis, reach-frequency mapping, interface inspection, and observation of user error.

02

Findings

Frequent actions were not always within comfortable reach, the screen could flex under force, and inconsistent cleaning language created avoidable uncertainty. Some hard-to-reach areas were cleaned weekly rather than daily.

03

Safety recommendations

Strengthen and firmly mount the display, place frequent actions inside comfortable reach, use consistent cleaning states, and add computer vision plus weight verification to reduce food-identification errors.