Following is an excerpt about flow from my paper entitled, The Influence of Ownership and Team Membership on Satisfaction and Self-Extension written for my Human-Robot Interaction Class taught by Leila Takayama:
While fundamentally similar, flow can have two meanings. Firstly, it can be explained by low work and high performance. Secondly, it can be explained by through two people helping each other succeed because they have the same, and perhaps advanced understanding of the scenario. In order to quantitatively measure the first definition of flow, we can evaluate cognitive load and performance. In order to qualitatively measure the latter meaning of flow, we can use questionnaire items that evaluate togetherness and similarity of thought process between a human and a robot.
In psychology research, the study of joint action very much applies to flow and its consequential user satisfaction. Researchers have looked at the differences between generated actions of separate team members. While the differences in intention can be seemingly an issue, it has been shown that it can also be a desired characteristic of particular joint actions in terms of synergy and flow (Csikszentmihalyi, 1999). A primary example of this is a musician’s experience in a band. They experience a feeling that goes beyond individual boundaries which generates a flow (Sebanz, Bekkering & Knoblich, 2006). Although this phenomenon describes two human teammates, this could apply to a robot and person.